Marco Carrubba
☁ 🤖 Go to Market Leader
Customer Success Leader and multi-award winner
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Top 100 Customer Success Strategist 2021 2022 2023
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Top 25 CS Creative for 2024
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Customer Success Collective 24 in 2024
NRR & Renewals Focused
AI and Agent Optimist
Cultural architect
Built and scaled teams globally | manager of managers Growth Mindset
A Bit About Me
I am a seasoned revenue leader driven by a passion for empowering customer-facing teams and scaling success in fast-growing companies.
I excel in leading customer success initiatives, transforming businesses and teams, and optimizing the delivery of products and services. My ultimate goal is to maximize customer value and drive substantial revenue growth.
My
Story
I am a seasoned revenue leader driven by a passion for empowering customer-facing teams and scaling success in fast-growing companies.
I excel in leading customer success initiatives, transforming businesses and teams, and optimizing the delivery of products and services.
My ultimate goal is to maximize customer value and drive substantial revenue growth.
Revenue Leadership
Seasoned leader, protecting and expanding revenue, building and expanding teams globally with proven track record in value delivery success.
AI & Automation Expert
AI and agentic optimist skilled in leveraging cutting-edge technologies to design and execute go-to-market strategies.
Cultural Architect
Diversity champion creating company-first cultures that attract talent, develop growth mindsets, and nurture neurodiverse talents.
Work Experience
September 2025 - Now
May 2024 - September 2025
November 2021 - May 2024
May 2019 - November 2021
Leading the Customer Success team focusing on value realisation of the LinkedIn Learning platform for the whole UK
Guided UKI's most prestigious brands in their automation, AI, and agentic adoption journeys whilst protecting recurring revenue.
Co-developed the strategy, coordinated the execution, scaled the team, enhanced the culture and efficiency looking after 7 industries in the UK.
Built the EMEA Customer Success function from the ground up.
